Effective date: October 6, 2026

Information We Collect

When you submit our quote form or request a call, we collect the information you provide: your name, phone number, and any project details, community, or address information you choose to include — which may include details from an HOA notice you share with us. If you call us, we may keep notes from the conversation so we can follow up accurately. Calls placed through the "Talk to Alex" feature connect you with our automated phone assistant, and those calls may be recorded and transcribed so we can act on your request.

How We Use It

We use your information for one purpose: responding to your inquiry and, if you hire us, planning and delivering your painting project. That includes calling or texting you back about your quote, scheduling walkthroughs, coordinating the work, and — where you've hired us for HOA-related services — communicating with your association or management company on your behalf about approved schemes, review applications, and closure documentation.

What We Don't Do

Service Providers

Like most businesses, we use standard service providers to operate — telephone and messaging services, form processing, and website hosting. These providers process information only as needed to deliver those services to us.

How We Protect Your Information

This site is served over an encrypted HTTPS connection, and access to the leads and call notes it produces is limited to the people who respond to your request and plan your project. No method of storing or sending information online is perfectly secure, but we take reasonable steps to keep what you share with us from being lost, misused or seen by anyone who doesn't need it.

Cookies and Analytics

This site does not run advertising trackers. Our hosting and infrastructure providers may collect standard technical logs (such as IP address and pages visited) for security and performance purposes.

Data Retention and Your Choices

We keep inquiry information as long as needed to serve you and meet ordinary business record-keeping needs. If you'd like your contact information removed from our records, call (725) 353-2243 and ask — we'll handle it.

Your Rights and Choices

Seeing What We Have

You can ask what contact and project details we hold about you, and we will tell you.

Fixing Something Wrong

If a phone number, address or project note is out of date, tell us and we will correct it.

Having It Deleted

You can ask us to delete your information. We will remove it unless we need to keep a record of work we actually performed for ordinary business or tax purposes.

Stopping Calls

Tell us on any call, or call (725) 353-2243, and we will stop calling you about your inquiry.

Stopping Texts

If you opted in to text updates, reply STOP to any message to end them. Texts are never required to get a quote or hire us.

Links to Other Websites

Some pages include an embedded map or links to sites we don't run. Those sites have their own privacy practices, and this policy doesn't cover them.

Contact Us About Privacy

Questions about this policy or a request about your information can go to Exterior Painting Las Vegas at (725) 353-2243.

Changes

If this policy changes, the updated version will be posted on this page with a new effective date.

Text Messages (SMS)

Exterior Painting Las Vegas sends text messages only to people who check the optional SMS box on one of our forms. Checking it is never required to get a quote, an estimate or any service. Messages relate to your request (for example quote details, scheduling and follow-up). Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with or sold to any third party.

TALK TO ALEX